Nika Casino Privacy Policy

At Nika Casino, we are fully committed to protecting your personal data and respecting your right to privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you visit our website at Nika Casino.com or use any of our services. By registering a Nika Casino account and using our platform, you acknowledge that you have read and understood this policy. We encourage you to review it carefully and contact us if you have any questions.

Who We Are

Nika Casino is operated by Torus Solutions SRL, a company registered in Costa Rica. We hold a valid gaming licence issued by the Anjouan Offshore Financial Authority under Licence No. ALSI-202502001-FI1. Our online casino platform serves players across Europe and is available in English, French, Spanish, and Dutch. As a licensed operator, we are required to collect and process certain personal data in order to provide our services, comply with legal obligations, and maintain a safe gaming environment.

Information We Collect

When you interact with our Nika Casino platform — whether during the nika casino register process, while playing games, or when contacting our support team — we may collect the following categories of personal data:

Registration and Identity Data

• Full name, date of birth, and gender
• Email address, phone number, and residential address
• Username and account password (stored in encrypted form)
• Copies of identity documents submitted for KYC verification

Financial Data

• Payment method details including Visa, Mastercard, Skrill, Neteller, MiFinity, and cryptocurrency wallet addresses (Bitcoin, Ethereum, Litecoin, USDT, Ripple)
• Transaction history including deposits, withdrawals, and bonus usage
• Source of funds documentation where required (applicable when total deposits exceed €10,000)

Technical and Usage Data

• IP address, browser type, and operating system
• Device identifiers and session data
• Pages visited, games played, and time spent on our platform
• Cookies and similar tracking technologies (see our Cookie section below)

How We Use Your Information

At Nika Casino, we process your personal data only for clearly defined and legitimate purposes. We do not sell your data to third parties for marketing purposes. The primary reasons we use your information include:

• Account management: We use your registration data to create and manage your Nika Casino account and enable nika casino login access securely.
• Service delivery: We process your data to provide access to our full game library of 9,000+ titles, process deposits and withdrawals, and administer bonuses such as the Welcome Package, reload bonuses, and cashback rewards.
• Identity verification: In accordance with our licence obligations, we verify your identity using KYC procedures to prevent fraud, money laundering, and underage gambling.
• VIP and loyalty programme: We use your activity data to manage your status within our four-tier VIP Club (BASIC, PRESTIGE, ELITE, SUPREME) and provide personalised benefits accordingly.
• Customer support: We use your contact details to respond to enquiries submitted via 24/7 live chat or email at help-nika@supporthelp.tech.
• Legal compliance: We are required to retain certain data to fulfil obligations under applicable laws and our gaming licence conditions.
• Marketing communications: Where you have given consent, we may contact you with promotional offers, tournament updates (such as Spinoleague and Spinergy Run), and other relevant information about Nika Casino.

Cookies and Tracking Technologies

Our Nika Casino website uses cookies to enhance your browsing experience and improve our services. Cookies are small text files placed on your device when you visit our site. We use both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period. The types of cookies we use include:

• Essential cookies: Necessary for the website to function correctly, including maintaining your session and nika casino login state.
• Analytical cookies: Help us understand how visitors interact with our platform so we can improve it.
• Preference cookies: Remember your language and display settings.
• Marketing cookies: Used to deliver relevant promotional content where you have provided consent.

You may manage or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of our Nika Casino platform.

Data Sharing and Third Parties

We at Nika Casino do not sell, rent, or trade your personal data. However, we may share your information with trusted third parties in the following circumstances:

• Payment processors: To facilitate deposits and withdrawals through our supported payment methods.
• Game providers: Our platform features games from 70+ providers including Pragmatic Play, Evolution Gaming, BGaming, NetEnt, and others; these providers may receive technical data necessary for gameplay.
• Regulatory and legal authorities: We may disclose data when required by law, court order, or our licensing authority.
• Fraud prevention services: We work with third-party agencies to detect and prevent fraudulent activity.

Data Retention

At Nika Casino, we retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. In most cases, we retain account data for a minimum of five years following account closure, as required under our licensing and anti-money laundering obligations. Financial records may be kept for longer periods where required by law.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. As a player at Nika Casino, you are entitled to:

• Access a copy of the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, subject to our legal retention obligations
• Withdraw your consent for marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact our support team at help-nika@supporthelp.tech. We will respond to all verified requests within 30 days.

Security Measures

We take the security of your personal data seriously. Our Nika Casino infrastructure employs industry-standard SSL encryption, secure data storage, and strict internal access controls to protect your information from unauthorised access, loss, or misuse. Our team undergoes regular training to ensure compliance with data protection best practices.

Responsible Gaming and Data

At Nika Casino, we may use your gaming activity data to identify patterns associated with problem gambling and to apply responsible gaming controls when necessary. This includes monitoring nika casino withdrawal times, session lengths, and betting behaviour to support player wellbeing.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you via email or a prominent notice on our website. We encourage you to review this page periodically. Your continued use of our Nika Casino services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data at Nika Casino, please do not hesitate to reach out to our dedicated support team. We are available 24/7 via live chat on Nika Casino.com or by email at help-nika@supporthelp.tech. We are committed to addressing your enquiries promptly and transparently.